With over 44 years of experience in the insurance industry, Karen M. Ross is a dedicated Account Manager committed to helping clients understand their insurance needs and make informed decisions that protect their families, homes, and assets. Her passion lies in educating others about their coverages and ensuring every client feels confident and supported.

Karen’s extensive background, combined with her CISR designation and ongoing continuing education, allows her to provide thoughtful, knowledgeable guidance across personal, commercial, and life insurance lines. She takes pride in always putting clients first and building trusting, long-term relationships.

Since joining Collens Wagner in 2023, Karen has aligned her work with the agency’s strong customer‑service values, which mirror her own belief in delivering exceptional client care.

Outside the office, Karen finds joy in time spent with her husband, daughter, son, in‑laws, and especially her three grandchildren. Her beach home is her favorite place to unwind and recharge when she’s not serving her clients.